At Skechart, we’re committed to providing a safe, secure, and hassle-free payment experience for every customer. This Payment Policy explains how payments are processed, protected, and managed when you place an order through our website.

Skechart operates from the United Kingdom and proudly serves customers in both the United Kingdom and the United States. Orders for U.S. customers are fulfilled through our trusted U.S. warehouse network whenever inventory is available, while UK orders are processed through our UK operations.

1. Accepted Payment Methods

We offer a variety of secure payment options to make checkout fast and convenient.

We currently accept:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Credit Cards
  • Debit Cards
  • PayPal (when available)

Additional payment methods may be displayed depending on your country, device, or checkout preferences.

Only the payment options available for your order will appear during checkout.

2. Payment Authorization

Full payment must be successfully completed before an order enters processing.

After you submit your order, your payment is securely verified and authorized through our trusted payment partners.

If authorization cannot be completed, your order will not be processed.

Should your payment be declined, we recommend contacting your bank or card issuer before attempting another transaction.

3. Pricing & Currency

All product prices displayed on Skechart are shown in United States Dollars (USD) unless otherwise stated.

Customers shopping from the United Kingdom may see pricing converted by their payment provider depending on the payment method used.

Where required by applicable law, taxes will automatically be calculated during checkout.

Prices, promotions, and discounts may change without prior notice. However, once your order has been confirmed, the purchase price will remain unchanged.

4. Secure Payment Protection

Protecting your financial information is one of our highest priorities.

Skechart uses:

  • SSL (Secure Socket Layer) encryption
  • Trusted third-party payment gateways
  • Secure payment verification technology

to help safeguard your personal and payment information throughout every transaction.

For additional security, we never store complete credit card or payment details on our servers.

5. Refunds

Approved refunds are always returned to the original payment method used during checkout.

Once approved, refunds are generally processed within:

  • 5–10 Business Days

The exact processing time depends on your financial institution or payment provider.

For complete refund eligibility, please refer to our Return & Refund Policy.

6. Fraud Prevention

To help protect both our customers and our business, Skechart may review certain transactions before processing.

We reserve the right to:

  • Verify customer information
  • Request additional order verification
  • Decline payments that cannot be confirmed
  • Cancel orders identified as fraudulent or high risk

If additional verification is required, our customer support team may contact you before your order is processed.

7. International Business Operations

Skechart is headquartered in the United Kingdom while fulfilling orders in both the United Kingdom and the United States.

  • United Kingdom Orders: Processed through our UK operations.
  • United States Orders: Shipped from our U.S. fulfillment partners whenever inventory is available.

This fulfillment structure allows us to provide faster delivery and better customer service in both regions.

8. Changes to This Payment Policy

We may revise or update this Payment Policy at any time to reflect changes in payment services, business operations, legal requirements, or industry standards.

Any updates become effective immediately after they are published on this page.

Contact Us

If you have any questions regarding payments or billing, please contact our customer support team.

United Kingdom Head Office

Skechart

Address:
78 High St Annan, DG12 6DL, United Kingdom

Email:
support@skechart.shop

Phone:
+44 (169) 773 649

Business Hours

Monday – Saturday: 9:00 AM – 5:00 PM

Sunday: Closed